Payout Statuses

Status
Status Context
Description

pending

Payout created

processing

We start to process your payout and preparing to send to the blockchain.

complete

Tokens has been successfully sent to the customer.

failed

tx_rejection

Something went wrong during push transaction to the blockchain. This can happen due to high network commissions, e.g. It's a final status. You should create a new payout to try again.

rejected

insufficient_funds high_risk_score

invalid_amount internal_error

Something went wrong during push transaction to the blockchain. This can happen due to high network commissions, e.g. It's a final status. You should create a new payout to try again. insufficient_funds - you don't have enough tokens for chosen cryptocurrency high_risk_score - the wallet to which the payout is requested has a high risk score, you should pass another wallet invalid_amount - check provided amount for our limits internal_error - something went wrong on our side, please contact support if this error recurs

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